Retail & Customer Service
Director, Retail Operations, EMEA
Kort om jobbet
Employment type: FULLTIME. Requisition: 8321608. Driven by the ambition to expand consumer access and create a consistent, high-quality retail experience across EMEA, WSA is continuing to strengthen and develop its retail organisation. The Director, Retail Operations, EMEA plays a key role in turning our retail strategy into action.
Working closely with General Managers and their leadership teams across the region, you will help standardise ways of working, strengthen store execution and drive sustainable, profitable growth. This role is open across multiple locations in EMEA.
What you will do
The role combines retail strategy, operational excellence and hands-on execution. You will work across countries and functions to simplify and strengthen the way we operate, while ensuring that global standards are effectively adopted in local markets. Retail Operations & Standardisation Lead the annual Retail Framework assessment and maturity development across EMEA.
Identify and prioritise key operational initiatives and drive their successful implementation across markets. Support the implementation and standardisation of global retail processes, training and Retail Experience programmes. Use commercial and operational data to identify opportunities, set priorities and improve performance1 …
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