Senior Manager, Product Services

Kort om jobbet

Employment type: FULLTIME. Protect the backbone of modern society — by leading the service business behind it. Systematic's National Security & Infrastructure (NSI) unit delivers proven software that helps police, emergency services, intelligence services and critical infrastructure operators detect threats early, coordinate their response and stay resilient against hybrid attacks, cyberattacks and natural disasters. Join NSI as it scales, and take ownership of the customer relationships and 24/7 operations that keep this software running for some of Europe's largest energy operators. The job As Senior Manager, Services, you will own the day-to-day running and commercial performance of the service contracts behind our mission-critical software product solutions for major infrastructure customers. You will be the customers' trusted point of contact, responsible for keeping their software operations stable around the clock, while also leading a skilled team and taking a significant role in growing our service business. In short, you can look forward to: Building close, trusted relationships with large customers through regular status and steering meetings Driving 1 …

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