Senior Digital Product Specialist

Opportunity summary

. Bridge science and technology in a role where your work directly supports more than 200 researchers, laboratory technicians and veterinarians conducting in-vivo research across three continents. In this 12-month temporary position, you will strengthen a global research platform, drive user adoption and see the tangible impact of your contributions every day. Your new role You will join a small, dedicated team with a broad remit and visible impact, operating and improving LARA, a cloud-based software platform that supports in-vivo research across Denmark, China and the US. Your focus will be on strengthening LARA's scientific capability, driving product adoption, supporting its global users and ensuring continuous improvement across the platform's full lifecycle. Your responsibilities will include: Acting as the primary point of contact for LARA users, helping scientists, laboratory technicians and veterinarians resolve complex user and operational issues, and escalating technical matters to the IT team and vendor when needed Driving user adoption through developing and delivering training, user guides and fostering a user community, both in person and online, 1 …

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