Customer Success Manager

Opportunity summary

Official occupation: Kundeservicechef. Employment conditions: Almindelige vilkår. Employer CVR: 40247114. Primary career market: Technology & Digital (employer and organisation context). Take ownership of the customer journey and help shape how Customer Success evolves in an ambitious technology company. Shape Customer Experiences and Delivery Excellence As Customer Success Manager at Claviate, you become the primary point of contact following the sales process, ensuring a seamless transition from onboarding to successful project delivery. As this is a newly established role, you have a unique opportunity to shape how Customer Success evolves while helping establish scalable ways of working, strengthen delivery quality and create a more consistent approach to project delivery as Claviate continues to grow. Your key responsibilities include: Acting as the trusted advisor and primary customer contact throughout implementation and project delivery Coordinating cross-functional teams to deliver successful implementations Building and maintaining trusted, long-term partnerships Managing feedback, challenges and escalations while ensuring successful project outcomes I1 …

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