Customer Success Lead

Opportunity summary

Official occupation: Kundeservicechef. Employment conditions: Almindelige vilkår. Employer CVR: 42151890. Primary career market: Manufacturing & Industrial (employer and organisation context). We're looking for a customer success lead to continue our industry-leading customer love! This is a great opportunity for someone with some experience in a similar role, but ready and eager to take on a bigger challenge building this function from scratch in a growing B2B SaaS startup! Supplios is a still-small (but growing!) startup in Copenhagen focused on improving how manufacturing companies manage their supply chain and work with their suppliers. It's a major problem at almost any manufacturing company -- and all the supply-chain messes of the last couple years have brought it to the forefront. Instead of spreadsheets, emails, and lost hope, our customers use our turn-key supplier portals to move faster, improve supplier collaboration, and automate all the boring stuff that comes with running a big supply chain. We give our customers a sweet set of modern, easy-to-use tools to help them do their jobs way better -- and they tend to like us. We're looking for someone who can build out our customer success, support and onboarding functions. Yes, that's a lot -- but we're a small team, and there's so much overlap in those functions in the early days1 …

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