License Support Engineer

Opportunity summary

Employment type: FULLTIME. Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design.Position OverviewAs a Support Agent in our Licensing and Enablement group, we strive to help our customers successfully set up and license any Siemens DISW software they have purchased.Our customers may contact us through our Support Website (https://support.sw.siemens.com) or over the phone. We respond to these requests via phone, email, or screen-sharing tools as we work with customers to resolve issues related to the installation and licensing of our software.Much of our support work centers around the FlexNet-based licensing our software uses for authorization. Our Support Agents are also excellent resources for software setup issues on computers running either Windows- or Linux-based operating systems.We often partner with other Support Agents wh1 …

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