Product Specialist

Opportunity summary

Employment type: FULLTIME. Location: Drunen, NL, 5151 RW Achim-Uphusen, DE, 28832 Rackwitz, DE, 04519 Ghlin, BE, 7011 Toulouse, FR, 31037 Hoogezand, NL, 9601 LX Nenzing, AT, 6710 Lichtervelde, BE, 8810 Offenburg, DE, 77656 Tønder, DK, 6270Career area: Information TechnologyDepartment: CRM ServicesJob Type: PermanentApply by: September 30 , 2026Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.What you will be doingWork on assigned tickets (requests and issues) from start to end, including stakeholder dialogue, to understand business requirements and translate them into technical solutions alongside our Technical Specialists Assigned tickets can be related to user management, data management, reporting & automations Ticket Management in ServiceNow Recurring tasks such as updating currencies, Sandbox refresh & seeding Stay up to date with latest Salesforce releases Create and maintain applicable documentation, including technical specifications, user manuals and t1 …

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