Team Lead, Helpdesk

Opportunity summary

Are you motivated by setting clear direction and priorities? Do you like to continuously develop processes to ensure reliable, high-quality support for our stores and administrative staff? Then you might be the new Team Leader for our IT Helpdesk.WHAT WE OFFER YOU Our IT Helpdesk organisation has recently been restructured, with clear ambitions for quality, efficiency and collaboration. As Team Lead 1st Level Support, you will take responsibility for an experienced team working in a new setup.Furthermore, we offer you:An opportunity to actively shape a newly aligned organisation, supported by an experienced teamAn international environment with a Scandinavian-inspired corporate culture based on trust, openness and developmentA great opportunity to develop and grow professionally and personallya workplace that values work-life balance and employee wellbeingA range of internal courses and training sessions for personal and professional developmentA healthy work-life balance as well as a loyal company cultureWHAT YOUR NEXT JOB WILL BE ABOUT Your tasks and responsibilities in the job include:Provide professional and disciplinary leadership to the three-person 1st Le1 …

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