Customer Care Representative (German)

Opportunity summary

Added 5th of January 2026 Customer Care Representative (German Native Speaker) Love helping customers, solving problems, and working with tech?Cortrium is looking for you! The role You will provide first-line customer support to our German and international customers, mainly via phone and email. Working closely with Sales, R&D, Quality, and shipping, you will ensure fast, professional, and solution-oriented support. Your responsibilities Support customers with product, software, invoicing, upselling, and replacement inquiries, owning each case from start to finishGuide customers through software installation (through Team Viewer)Become an expert in Cortrium’s products and softwareCapture customer feedback and feature requestsAssist the shipping team to ensure efficient deliveries when needed Who you are German speaker with professional fluency in English and one additional language (Danish, French, Spanish, Italian or other)Customer-focused, empathetic, and solution-orientedStructured, reliable, and comfortable with technologyCustomer service experience preferred (technical support not required) What we offer An international, informal work environmentA role wit1 …

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