Customer Success Manager - DK

Opportunity summary

Employment type: FULLTIME. Do you thrive on building trusted relationships with customers and partners - and are you passionate about helping people succeed with the tools and services you provide? Then you might be the one we’re looking for! At Umbraco, we are looking for an Enterprise Customer Success Manager who is motivated and passionate about delivering exceptional customer experiences from onboarding through the full customer lifecycle. This role is essential in ensuring that our customers and partners receive maximum value from our products and services. At Umbraco, we offer a fun, friendly, and inspiring workplace, where collaboration, trust, and customer empathy are at the core of everything we do. The Role In this role, you will build trusted relationships, guide onboarding and adoption, and act as a strong advocate for enterprise clients, customers, and partners internally. You will work closely with Sales, Support, and Product teams to ensure expectations are aligned, challenges are addressed proactively, and value is consistently delivered. You are highly organized, adaptable, and customer-centric, with strong interpersonal and problem-solving skills. You are comfortable working independently, while also thriving in a collaborative, fast-paced environment where teamwork and shared ownership matter1 …

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