Global Head of Customer Service

Opportunity summary

Trackman is the world leader in golf technology, trusted by customers worldwide. As we continue our rapid growth, we’re looking for an inspiring Global Head of Customer Service to lead and scale our global service organization. This is a unique opportunity to shape a global function, build high-performing teams, elevate customer outcomes, and create the culture and processes needed to support our continued growth. The RoleAs Global Head of Customer Service, you will lead Trackman’s global customer service organization and play a key role in delivering an industry-leading customer experience. You will set and execute the global service strategy, build strong organizational capabilities, and develop a scalable operating model that supports our continued growth. Leading teams across multiple locations, you will work closely with Operations, Product Management, Sales, Finance, and other key stakeholders.Technology, data, and insights will be central to your approach helping improve service quality, drive efficiency, and create an even better experience for both customers and employees. Key ResponsibilitiesLeadership & Organizational DevelopmentLead, inspire, and dev1 …

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